1Introduction

This policy explains how the pvdesigner platform handles your data when you use the website and its tools. We are committed to protecting your privacy and processing your data transparently and securely.

By using the platform, you agree to the data collection and use practices described here. This policy should be read alongside the “Terms & Policies” and “Terms of Service” pages.

2Data We Collect

We collect the minimum necessary to provide the service, including:

• Design data: what you enter into the calculator, such as electrical loads, the location selected on the map, and panel/system specifications.
• Account data (if any): your name and email when you register or subscribe.
• Payment data: processed via a secure payment gateway; we do not store your card details on our servers.
• Technical data: browser type, device, IP address, and visited pages for performance and security purposes.

3How We Use Data

We use your data only for the following purposes:

• Performing design calculations and generating your report.
• Operating subscriptions and managing payments and feature access.
• Improving the calculator's accuracy and the site's experience and performance.
• Communicating with you about your service or technical support when needed.

4Payments

All payments are processed through secure, trusted payment gateway providers that comply with card security standards (such as PCI-DSS). Your card details are entered directly with the payment provider, do not pass through our servers, and are not retained by us.

We retain only a transaction record (such as the date, amount, and associated service) for billing and accounting purposes.

5Cookies & Analytics

We use cookies and analytics tools to understand how the site is used and to improve its performance. These include:

• Essential cookies: required for the site to function and to store your preferences (such as language).
• Analytics cookies: to measure visit counts and most-used pages in aggregate.

You can control or delete cookies from your browser settings, noting that disabling some may affect the site's functionality.

6Sharing With Third Parties

We do not sell your personal data. We may share it only with limited, trusted parties to the extent necessary to operate the service, such as:

• Payment gateway providers to complete transactions.
• Hosting and analytics service providers.
• Authorities where a legal obligation requires it.

These parties are bound to use your data only to perform the agreed service and to protect it.

7Data Retention

We retain your data for as long as necessary to provide the service or to meet legal and accounting obligations. Design data is kept to let you review your designs (if subscribed) and can be deleted upon your request.

When your data is no longer needed, we securely delete or anonymize it.

8Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw your consent to processing at any time.

To exercise any of these rights, contact us at the email below and we will respond within a reasonable time.

9Security & Children

We apply reasonable technical and organizational measures to protect your data from unauthorized access or loss, including encryption in transit (HTTPS). However, no transmission over the internet can be guaranteed to be absolutely secure.

The platform is intended for engineers, professionals, and educational institutions, and is not directed at children. We do not knowingly collect data from individuals below the legal age.

10Updates & Contact

We may update this policy from time to time to reflect developments or legal requirements, and any material change will be announced on this page. For any inquiry regarding your privacy or data:

• Email: info@aamaly.online
• Website: www.pvdesigner.org
• Address: Cairo, Egypt